Terms and conditions of purchase

Seller:

Empathix AS · Løkkeveien 15, 4616 Kristiansand, Norway

Organisation number: 934 939 530

Email: contact@empathix.no · Phone: +47 93 22 15 52

1. Product

By purchasing, you gain access to a digital bingo board(s) in UrbanMuse. The content is activated immediately after purchase and is licensed to you for private, non-commercial use only.

2. Price and Payment

All prices are stated in Norwegian kroner (NOK) and include value-added tax (VAT). Payment is processed immediately via Vipps Checkout (card or Vipps). The product becomes available in your user profile as soon as the payment is approved.

3. Delivery

Delivery is digital. The purchased content will be available in your account immediately after payment is completed.

4. Right of Withdrawal

As the digital content is delivered immediately, the right of withdrawal does not apply in accordance with the Norwegian Right of Withdrawal Act § 22 (letter c).

5. Errors and Technical Issues

If technical issues prevent normal use of purchased content, please contact us at contact@empathix.no. We will correct the issue or provide equivalent content at no additional cost.

6. Privacy

We only store data necessary to provide the service (such as email, username, images necessary for the app, purchase ID, and progress). See the app’s Privacy Policy for more information.

7. Limited Liability

Empathix is not responsible for losses caused by circumstances beyond our control (force majeure).

8. Disputes

We aim to resolve any disputes amicably. If this is not possible, you may contact the Norwegian Consumer Council (Forbrukerrådet) or the Norwegian Consumer Authority (Forbrukertilsynet). Purchases are subject to Norwegian law.